General Community Questions

Yes, The Margo is a pet-friendly community designed to make life comfortable for both residents and their furry companions. The community welcomes up to two (2). The Margo does have an 85-pound weight restriction, and aggressive breeds are prohibited in accordance with community guidelines. Residents and their pets can also enjoy thoughtfully designed amenities throughout the community, including a dedicated pet lawn and play yard, an onsite dog park, and a convenient pet grooming and washing station.

The Margo offers a thoughtfully curated selection of studio, one-bedroom, two-bedroom, and three-bedroom apartment homes, along with spacious three-bedroom townhome layouts. Each residence is designed with modern finishes, open-concept living spaces, and elevated details that create a refined yet comfortable living experience. Whether you’re searching for a stylish studio or the additional space of a townhome, The Margo provides a variety of floor plans designed to complement different lifestyles in the heart of Frisco.

The Margo is centrally located in Frisco, Texas, near the intersection of Mission Avenue and Legacy Drive. This prime location places residents close to some of Frisco’s best shopping, dining, entertainment, and corporate destinations, while still offering a comfortable and connected neighborhood atmosphere. With convenient access to major roadways and nearby lifestyle destinations, The Margo provides an ideal balance of accessibility, convenience, and elevated apartment living in one of Frisco’s most desirable areas.

The Margo offers a distinctive living experience through its location within The Canals at Grand Park, one of Frisco’s most thoughtfully designed mixed-use communities. Surrounded by walkable streets, green spaces, dining, entertainment, and modern architecture, residents enjoy a lifestyle that feels both connected and elevated. The community itself features curated amenities, modern apartment homes, and sophisticated design details that create a refined yet comfortable atmosphere. With a central Frisco location and a neighborhood intentionally designed around convenience and lifestyle, The Margo delivers a unique blend of luxury apartment living and community-focused experiences.
The Margo does not currently offer furnished apartment homes. However, residents and guests may have access to a Guest Suite located at a nearby sister community, offering a convenient option for visiting friends or family members needing short-term accommodations. Whether you’re relocating to Frisco or simply planning ahead for guests, we’re here to help make the experience as seamless and convenient as possible.
No, smoking is not permitted within the community. The Margo is committed to providing a clean, comfortable, and elevated living environment for all residents and guests throughout the property.

Leasing and Application Process

Scheduling a tour at The Margo is simple and convenient. Prospective residents can use the online scheduling tool or the “Contact Us” option directly through the community website to arrange an in-person tour. You may also contact our team directly by calling (469) 481-1963 or emailing themargo@greystar.com for personalized assistance. Whether you’re exploring floor plans, amenities, or the surrounding Frisco neighborhood, our team is happy to help you find the perfect apartment home.

During the leasing process at The Margo, all prospective residents will complete a rental application and provide income verification documentation as part of the approval process. Additional documentation may be requested depending on individual circumstances or screening requirements. Our team is always happy to guide applicants through the process and answer any questions along the way. For additional information regarding application requirements or leasing qualifications, please contact our team directly at (469) 481-1963.

At The Margo, the combined household income is required to equal at least three (3) times the monthly Base Rent. As part of the application and screening process, each applicant will also undergo a review of credit history, rental history, and criminal history to help determine eligibility for residency. Screening results are evaluated individually and may vary depending on overall application qualifications. For additional information regarding application requirements or leasing qualifications, please contact our team directly at (469) 481-1963.

Prospective residents can begin the application process by visiting the “Find Your Home” section of The Margo website. From there, you can browse available apartment homes, select your preferred floor plan and move-in options, and complete the application process electronically. The online leasing experience is designed to be simple, convenient, and accessible from anywhere. If you have any questions during the application process, our leasing team is always happy to assist and provide additional guidance along the way.

Yes, renters insurance is required for all residents at The Margo. Maintaining an active renters insurance policy helps provide additional protection for your personal belongings and liability coverage throughout your residency.

The application and approval process at The Margo generally takes approximately 48-72 hours from submission to final decision. Timing may vary depending on screening results, document verification, and the completeness of the application provided. Our team works to process applications as efficiently as possible while keeping applicants updated throughout the process.

Yes, The Margo may offer short-term lease options depending on current availability and lease term offerings at the time of inquiry. Availability and pricing for short-term leases can vary throughout the year based on apartment availability and market conditions. For the most current lease term options and availability, we encourage prospective residents to contact our team directly for additional details.

Yes, The Margo completes background and credit screenings as part of the application and approval process for prospective residents. Screening reviews may include credit history, rental history, and criminal history in accordance with community policies and screening guidelines. For additional details regarding the screening process or application qualifications, please contact our team directly for assistance.

Pricing, Fees, & Deposits

Utilities are not included within the monthly rent at The Margo. Utility services are billed separately and will appear monthly alongside rental charges and other applicable community fees. Utility amounts may vary based on usage, service providers, and apartment home size. For additional information regarding utility billing, setup requirements, or estimated monthly costs, please contact our team directly for further details.

Residents at The Margo are responsible for establishing and maintaining electric services and gas services (if applicable) through CoServ. Additional utility-related charges may be billed separately throughout residency depending on the apartment home and utility usage. For additional details regarding utility setup, billing, or account requirements, please contact our team directly for assistance.

Monthly rent at The Margo is due on the first (1st) of each month. Residents have access to several convenient electronic payment options, including eCheck (ACH), debit card payments, credit card payments, and eMoney Order options through the resident payment portal. The online payment system is designed to provide a simple and secure way to manage monthly rental payments.

Move-In, Lease Terms

The Margo offers a variety of lease term options ranging from approximately 3-15 months, depending on current availability. Flexible lease options are designed to help accommodate a variety of lifestyle and relocation needs. For the most current lease term offerings and pricing, please contact our team directly for additional details.

Prior to move-in at The Margo, residents are required to complete and fully execute all lease contract documents and community addenda. Move-in funds must be paid in full, electricity services must be activated, and valid renters insurance documentation must be provided before keys can be released. If residents are bringing a pet, additional pet-related documentation and approvals may also be required depending on the situation. Move-in requirements can vary slightly based on individual scenarios, including additional deposit requirements or optional deposit waiver enrollment selections.

Subletting or short-term rental arrangements through third-party platforms are not permitted at The Margo. However, onsite lease transfers may be available depending on apartment availability at the time of request. For additional details regarding transfer availability or community policies, please contact our team directly for assistance.
Residents at The Margo are required to provide a written 60-day Notice of Intent to Vacate in accordance with the lease contract terms. Once notice has been received, our team will provide additional guidance regarding the move-out process, including important dates, instructions, and expectations prior to your scheduled move-out date. Move-out procedures and final account details may vary depending on individual lease terms and apartment condition at the time of move-out.

Amenities & Lifestyle

The Margo offers a thoughtfully curated collection of amenities designed to create a connected and elevated living experience in the heart of Frisco. Residents can enjoy an oversized resort-style pool with lounge seating and cabanas, co-working spaces, outdoor entertainment areas, a pet park and pet spa, electric vehicle charging stations, Makers Creative Space, Potting Shed, and access to the Founders Hall and Founders Athletic Club.
Many amenities at The Margo are available to residents 24 hours a day, offering convenient access designed to accommodate a variety of schedules and lifestyles. However, certain amenities, including the resort-style pool and Founders Hall, operate under designated access hours and community policies that may vary throughout the year.

Private amenity reservations are not currently offered within The Margo community spaces. However, residents may have access to reservation opportunities through Founders Hall, which offers select reservable spaces and amenities depending on availability. For additional details regarding reservation options, availability, or rental requirements at Founders Hall, please contact the Concierge directly at foundershall@worthross.com. Availability and reservation policies may vary throughout the year.

Yes, complimentary Wi-Fi is available throughout many of the common areas at The Margo for resident convenience and connectivity. Wireless internet access is offered within several indoor amenity and gathering spaces, making it easy for residents to work remotely, relax, or stay connected while enjoying the community. Wi-Fi availability and connection quality may vary slightly depending on the specific location within the property.
The Margo does not currently offer an onsite guest suite within the community. However, guests and visitors may have access to a Guest Suite located at a nearby sister community, depending on availability and reservation policies at the time of request. Guest Suite accommodations and availability can vary throughout the year and may include additional reservation requirements or fees. For the most current information regarding guest accommodations and availability, please contact our team directly for additional details.

Yes, The Margo offers onsite residential parking through a convenient five-level parking garage designed to provide accessible parking for residents throughout the community. The structured parking experience allows residents easy access to their apartment homes and community amenities while living within the walkable environment of The Canals at Grand Park. Additional parking policies, assigned spaces, and availability may vary depending on lease terms and apartment home selection.

Yes, The Margo offers electric vehicle charging stations conveniently located within the community parking garage. The property currently features four (4) EV charging stations designed to support residents with electric or hybrid vehicles. These charging stations provide an added level of convenience while supporting a more connected and modern living experience within the community. Availability and usage policies may vary depending on resident demand and community guidelines.
Yes, The Margo offers a complimentary Bike Room for resident bicycle storage within the community. The dedicated storage space is designed to provide residents with a convenient and accessible location to store bicycles while helping keep apartment homes and common areas organized. Availability and community guidelines for bicycle storage may vary throughout the year based on resident demand and space availability.
The Margo is proud to offer the Package Parlor, our package locker system serviced through Parcel Pending, for convenient resident package delivery and pickup. Packages are directed to this designated amenity area, allowing residents flexible access to retrieve deliveries through a variety of convenient access methods. The Package Parlor is available 24/7 to accommodate different schedules and delivery times throughout the week. Additional package handling policies and oversized delivery procedures may vary depending on carrier and package type.
Yes, The Margo hosts a variety of resident events and community activities throughout the year designed to encourage connection, engagement, and elevated community living. Residents can enjoy monthly onsite events within the community, along with larger seasonal experiences and neighborhood activations hosted in partnership with The Canals at Grand Park. Events and activities may include social gatherings, wellness experiences, holiday celebrations, and local collaborations that help create a vibrant and connected atmosphere throughout the community.

Guests

The Margo does not currently offer an onsite guest suite within the community. However, guest suite accommodations may be available through a nearby sister community depending on availability and reservation policies at the time of request. Nightly rates, reservation requirements, and accommodation details can vary throughout the year. For the most current information regarding guest suite availability and pricing, please contact our team directly at (469) 481-1963.

Yes, guest parking is available throughout the streets surrounding The Margo. The walkable layout within The Canals at Grand Park provides convenient nearby street parking options for visiting guests and residents. Guest parking availability may vary depending on time of day, community events, and local parking guidelines. Residents and guests are encouraged to follow all posted parking signage and community regulations while visiting the property.
Guests may access The Margo during regular office hours through the main community entrances. After business hours, residents can provide guest entry through the community access control system using the mobile application connected to their electronic device. Access methods and entry procedures may vary depending on the building entrance and time of day. Residents are encouraged to assist guests with access instructions prior to arrival for the best experience.

Accessibility

Yes, The Margo offers accessibility features throughout the community in accordance with applicable guidelines and requirements. For additional information regarding accessibility features or accommodation requests, please contact our team directly for assistance.

Yes, The Margo offers accessibility features throughout the community amenities and common areas in accordance with applicable guidelines and requirements. Accessibility accommodations and features may vary depending on the specific amenity space or community area. For additional information regarding accessibility features or accommodation requests, please contact our team directly for assistance.
Yes, accessible parking spaces are available within parking garage in accordance with applicable guidelines and community parking policies. Parking availability and designated locations may vary throughout the garage depending on community usage. For additional information regarding parking accommodations or accessibility requests, please contact our team directly for assistance.

Pets

Yes, The Margo is a pet-friendly community designed to make life comfortable for both residents and their furry companions. The community welcomes up to two (2) pets per apartment home.
Yes, breed restrictions do apply at The Margo in accordance with community pet policies and guidelines. Pet policies, restrictions, and approval requirements can vary depending on the animal and individual circumstances. For additional information regarding breed restrictions or pet qualifications, please contact our team directly for details.
The Margo allows up to two (2) pets per apartment home in accordance with the community pet policy. Residents can enjoy a pet-friendly living experience with access to community amenities including a dedicated pet lawn and play yard, onsite dog park, and pet grooming and washing station. Pet policies, restrictions, and approval requirements can vary depending on the animal and individual circumstances. For additional information regarding pets, please contact our team directly for details.
Yes, service animals are permitted at The Margo in accordance with applicable laws and community policies. For additional information regarding accommodation requests, please contact our team directly for assistance.
Yes, The Margo offers several pet-friendly amenities designed to create a comfortable and enjoyable experience for residents and their furry companions. Community pet amenities include a dedicated pet lawn and play yard, an onsite dog park, and a convenient pet grooming and washing station. The walkable surroundings within The Canals at Grand Park also provide additional outdoor areas and nearby paths ideal for daily walks and outdoor activities with pets.
The Margo does require a non-refundable Pet Fee and monthly Pet Rent for approved pets within the community. The community does not require an additional Pet Deposit at this time. Additional pet policies and restrictions may apply. Please reach out to our team for more details.

Neighborhood

The Margo is located within The Canals at Grand Park, one of Frisco’s most vibrant and thoughtfully designed mixed-use neighborhoods. The area is known for its walkable streets, modern architecture, green spaces, dining destinations, entertainment, and connected community atmosphere. Residents enjoy convenient access to nearby shopping, corporate campuses, parks, and major roadways while still experiencing the charm and lifestyle-focused design of the surrounding neighborhood. The Canals at Grand Park offers a unique blend of urban convenience and elevated residential living in the heart of Frisco.
The Margo is conveniently located near a variety of shopping, dining, and grocery destinations throughout Frisco and The Canals at Grand Park area. Residents enjoy close access to popular destinations including H-E-B, Whole Foods Market, Target, Stonebriar Centre, and The Star District for shopping, dining, and entertainment. Nearby restaurants range from casual cafes and neighborhood dining spots to upscale restaurants and nightlife destinations throughout Legacy West and Frisco Station. With a highly connected location near Legacy Drive and the Dallas North Tollway, residents can easily access many of Frisco’s most popular lifestyle and retail destinations within minutes.
The Margo is located within the Frisco Independent School District (Frisco ISD), one of the area’s well-known public school districts. Schools currently assigned to the community include Vaughn Elementary School, Pioneer Heritage Middle School, and Frisco High School. School zoning and attendance boundaries may change over time based on district decisions and enrollment adjustments. For the most current school zoning information, residents are encouraged to verify details directly with Frisco ISD.
The Margo is conveniently located near several colleges and universities throughout Frisco and the greater North Texas area. Nearby educational institutions include the University of North Texas at Frisco, Collin College’s Frisco Campus, and additional higher education campuses located throughout Plano, Denton, and North Dallas.
The Margo is conveniently located near several transportation options throughout Frisco and the surrounding North Texas area. Residents have access to nearby DCTA GoZone on-demand transit services throughout portions of Frisco, along with connections to DART transit stations and park-and-ride locations located within a short drive of the community. Public transportation availability and route access may vary depending on destination and time of day. The community’s central location near major roadways also provides convenient access throughout Frisco, Plano, and the greater Dallas-Fort Worth metroplex.

Resident Resources

The Margo is proud to offer a fully paperless resident payment experience for added convenience and flexibility. Residents may make one-time payments or schedule recurring automatic payments for Rent and Utility charges directly through the online resident portal. Payments may be submitted electronically through the resident portal at themargotx.loftliving.com.

Prior to your lease expiration, a member of our team will connect with you regarding available renewal options and upcoming lease offerings for your apartment home. Lease renewals at The Margo are completed electronically for added convenience and accessibility throughout the process. Renewal rates, lease term options, and availability may vary depending on market conditions and apartment home selection at the time of renewal. Our team is always happy to answer any questions and assist throughout the renewal process.

The Margo offers professional onsite maintenance services, including 24-hour emergency maintenance support for urgent service needs. Residents may submit general maintenance requests electronically through the online resident portal at themargotx.loftliving.com or contact the office directly to speak with a member of our team for assistance. The online portal allows residents to conveniently place and monitor service requests throughout the process. Emergency maintenance contact procedures and additional service instructions are also provided to residents upon move-in.

Yes, The Margo offers an online resident portal designed to provide convenient access to account management and community services. Through the resident portal, residents can make payments, submit maintenance requests, review account information, and manage additional community-related services electronically. The resident portal may be accessed at themargotx.loftliving.com for convenient access throughout residency.

Yes, The Margo offers a variety of thoughtfully designed co-working spaces and common areas ideal for remote work, studying, or flexible work schedules. Residents can enjoy comfortable spaces throughout the community designed to support productivity, collaboration, and everyday convenience while working from home. Complimentary Wi-Fi is also available throughout many common areas, creating an elevated and connected environment for residents working remotely within the community.